Control Panel FAQs

Access your hosting environment, databases, and files through the secure Plesk Control Panel:

1. Open your web browser and navigate to the Global MCS Plesk portal at https://plesk1.globalmcs.net/ (or https://yourdomain.com/).
2. Enter your hosting Username (received in your welcome email).
3. Enter your account Password.
4. Click Log In to enter the dashboard.

Tip: You can also log in automatically with single sign-on through your Client Portal under Services → Active Hosting → Log in to Plesk.

All domains hosted with Global MCS must have their DNS nameservers pointed to the following authoritative servers for website, email, and SSL services to function properly:

• NS1.GLOBALMCS.NET
• NS2.GLOBALMCS.NET
• NS3.GLOBALMCS.NET
• NS4.GLOBALMCS.NET

Note: After updating your nameservers at your domain registrar, please allow 2 to 24 hours for global DNS propagation.

All custom domain mailboxes hosted with Global MCS use the following secure server configuration:

• Incoming Mail (IMAP with SSL - Recommended): Server: webmail.globalmcs.net (or mail.yourdomain.com) • Port: 993 • Security: SSL/TLS
• Incoming Mail (POP3 with SSL): Server: webmail.globalmcs.net (or mail.yourdomain.com) • Port: 995 • Security: SSL/TLS
• Outgoing Mail (SMTP with SSL): Server: webmail.globalmcs.net (or mail.yourdomain.com) • Port: 465 (SSL/TLS) or 587 (STARTTLS) • Security: SSL/TLS
• Authentication: Required for outgoing SMTP. Use your full email address (e.g., name@yourdomain.com) and mailbox password.

Setting correct file permissions is essential for website security, PHP execution, and script functionality:

Recommended Standard Permissions:

• 755 (rwxr-xr-x): Standard for all directories, PHP executable scripts, and cgi-bin folders.
• 644 (rw-r--r--): Standard for HTML, CSS, JavaScript, images, and static document files.
• 400 or 440: Highly secure for configuration files containing database passwords (e.g., wp-config.php).

How to Change Permissions:

1. Via Plesk File Manager: Log into Plesk → go to Files → navigate to the file/folder → click the hamburger icon/properties next to the item → select Change Permissions → adjust read/write/execute permissions and click OK.
2. Via FTP Client (FileZilla / WinSCP): Connect via SFTP/FTP → right-click any file or folder → choose File permissions... (or chmod) → enter 755 for folders or 644 for files → click OK.