Terms of Service
Service Level Agreements, order terms, and operational obligations between Global MCS, LLC and our customers.
1. Order, Acceptance and Service
a. When Accepted by Global MCS, the Order submitted by Customer creates a contract between Customer and Global MCS, consisting of the Order, the applicable Service Description and these Terms of Service. An Order is “Accepted” by Global MCS when (i) with respect to Orders submitted online, Global MCS provides Services in response to the Order or bills Customer for payment, and (ii) with respect to Orders reduced to writing, when an authorized representative of Global MCS executes such form.
b. Global MCS will provide, and Customer will purchase and pay for, the Services specified in the Order for the service fees specified in the Order and the applicable Service Description.
c. In connection with any Hosting Services, Customer will not use storage space or monthly bandwidth in excess of the limits established for the Services in the Service Descriptions. If exceeded, Global MCS may assess Customer with additional fees or request plan upgrades.
2. Fees, Taxes and Payment
Customer will pay to Global MCS the Service Fees set forth in the Order. Unless otherwise specified, invoices for the Service Fees and related charges shall be due and payable within 30 days after the date of the invoice. Delinquent accounts may be suspended at Global MCS’s sole discretion. All fees are fully earned when due and non-refundable when paid, subject to our 30-Day Money Back Guarantee policy.
3. Term, Renewal, and Termination
Hosting Services will commence on the Effective Date indicated in the Order and continue for the duration of the Initial Term. Thereafter, the Order will automatically renew for successive periods unless either party gives written notice of non-renewal at least 30 days prior to expiration.
4. Customer’s Representations and Warranties
Customer represents and warrants that (a) Customer is the owner or valid licensee of Customer Content, (b) publication of Customer Content will not infringe any copyright, trademark, or intellectual property right, and (c) Customer will comply with all applicable laws and our Acceptable Use Policy.
5. 30-Day Satisfaction Guarantee
We offer a 30 Day Money Back Guarantee on eligible hosting packages. If our services fall short of your expectations, you may request a refund within 30 days of initial service activation.
6. Limited Warranty & Disclaimer
Global MCS warrants that Services will be performed consistent with reasonable industry standards. EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.
7. Limitation of Liability
In no event will Global MCS’s aggregate liability in connection with the Services exceed the aggregate Service Fees paid to Global MCS by Customer during the 12-month period immediately preceding the event giving rise to liability.
8. Governing Law & Arbitration
This Agreement shall be governed by the substantive laws of the State of Georgia. Any dispute between the parties arising out of this Agreement shall be submitted to arbitration in Fulton County, Georgia, in accordance with commercial arbitration rules.