Email Hosting FAQs

After your domain and email hosting service are active, create mailboxes through the Plesk control panel. You can choose the mailbox name, password, and storage limit based on your plan.

1. Log into your Plesk control panel and click Domains.
2. Select the domain for the new mailbox.
3. Open the Mail tab and click Create Email Address.
4. Enter the mailbox name, password, and storage limit, then click OK.
5. Your username is the full email address (for example, you@yourdomain.com).

You can access your mailbox through the provided webmail address or connect it to a supported email application using the supplied IMAP, POP3, and SMTP settings.

• Webmail: Open https://webmail.globalmcs.net or https://webmail.yourdomain.com and sign in with your full email address and password.
• Email application: Use the IMAP, POP3, and SMTP settings provided after activation. IMAP with SSL/TLS is recommended for most users.

Use the setup instructions provided after activation. You will need your full email address, mailbox password, incoming server settings, and outgoing SMTP settings. IMAP with SSL/TLS is recommended for most users.

• Username: Your full email address (for example, user@yourdomain.com)
• Password: Your mailbox password
• IMAP (recommended): webmail.globalmcs.net, port 993, SSL/TLS
• POP3: webmail.globalmcs.net, port 995, SSL/TLS
• SMTP: webmail.globalmcs.net, port 465 with SSL/TLS or port 587 with STARTTLS
• SMTP authentication: Required, using the same username and password as incoming mail

Do not configure the same mailbox with both IMAP and POP3 on the same device. Additional client guides are available in our FAQ library.

Create a forwarding rule through the Plesk control panel or contact support for assistance. Forwarding availability may depend on the mailbox and domain configuration.

1. Log into Plesk, open Domains, and select your domain.
2. Create or edit the email address you want to forward.
3. Open the Forwarding tab and enable mail forwarding.
4. Enter the destination address or addresses, then click OK.

Aliases can also route additional addresses, such as info@yourdomain.com, to an existing mailbox without using an extra mailbox quota.

Yes. IMAP allows your messages and folders to synchronize across supported computers, phones, and tablets. Use IMAP rather than POP3 when you need the same mailbox on more than one device.

Yes, provided the domain can be configured with the required DNS records. You may need to add or update MX, SPF, DKIM, and DMARC records before email service can be activated. You do not need to transfer the domain registration to Global MCS.

Mailbox backups are not intended to replace an independent archive. Contact support for information about available restoration options and retention periods, and keep independent copies of important messages.