Email Hosting FAQs

1. First, log into your Plesk control panel and then click on Domains from the main menu.
2. Click on the domain which you would like to add the new email account to.
3. Now click on the Mail tab at the top of the page.
4. Click the Create Email Address option.
5. Now fill in the page with the details you would like to use for this email account. If you are having trouble creating your own password, use the Generate and Show options.
6. Click OK once you have finished to create the mailbox.
7. Your mailbox is now set up! To access it, your username will be the full email address (e.g., you@yourdomain.com) and the password is what you have just entered on the previous page.

• Webmail: Use any web browser to go to webmail.yourdomainname.com (or webmail.globalmcs.net) and then enter your email address and password.
• Email Client: Configure your email client on your computer, laptop, phone, or tablet to access your email over secure SSL/TLS.

You can use a variety of email clients on your computer, laptop, phone, or tablet. You will need to know the below settings in order to set up your email client:

• Your username: Your full email address (e.g., user@yourdomainname.com)
• Your password: The password you use to log in to your email account.
• Incoming Email Server: You can choose POP or IMAP (you shouldn’t use both)
  • POP Server: webmail.globalmcs.net, incoming Port: 995, Security Type: SSL
  • IMAP Server: webmail.globalmcs.net, incoming Port: 993, Security Type: SSL
• Outgoing Email Server:
  • SMTP Server: webmail.globalmcs.net, outgoing Port: 465, Security Type: SSL (if Port 465 doesn’t work, try Port 587 with STARTTLS).
  • SMTP Authentication: Required. Enter your full username (user@yourdomainname.com) and your email password.

Setting up a forward:

1. Log into your Plesk control panel and click on Domains from the main menu, then choose your domain.
2. Click on Create email address.
3. Enter the email address name you’ll be creating.
4. Uncheck "Access to Control Panel" and uncheck "Mailbox" (since it will be forwarding messages, they don’t need to be stored on the server).
5. Click the Forwarding tab and check the box beside Switch on mail forwarding.
6. Enter the email address(es) you wish to forward these messages to.
7. Click OK.

Setting up an alias:

1. To set up a mail alias, click on your mail account in the list.
2. Choose the Email Aliases tab.
3. Either enter your alias or click Add email alias then enter additional entries if required.
4. Click OK.

Now whenever someone emails your alias, the messages will automatically flow through to the master email account to which the alias was applied.