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Ongoing website support

Website Maintenance Services

Keep your website current as your business changes. Global MCS handles content edits, software updates, form troubleshooting, and layout improvements through monthly maintenance plans. Choose the hours you need, send us your priorities, and see how your time was spent.

01

Use maintenance time where the site needs it

Included hours can support content changes, CMS and plugin updates, layout refinements, form troubleshooting, image preparation, performance checks, and other agreed website work.

The request is reviewed before work begins. Larger redesigns, custom applications, extensive writing, and third-party costs are scoped separately.

  • Content and media updates
  • CMS, framework, theme, and plugin checks
  • Form and integration troubleshooting
  • Responsive layout and performance refinements
02

Know how requests are handled

Routine requests are typically completed within 24 to 48 business hours. Work is tracked in 15-minute increments, and unused monthly hours do not roll over.

Urgent incidents, recovery work, and requests that exceed the available allocation depend on access, cause, scope, and service availability. Confirm any critical response requirement before choosing a plan.

  • Named request queue
  • Time records for completed work
  • Scope review for larger tasks
  • Separate hosting and server administration terms
03

Keep ownership and access clear

The business should retain access to its domain, hosting, website, analytics, and paid third-party services. Maintenance works best when an authorized contact supplies approved material and identifies effective dates for time-sensitive changes.

Backups and recovery depend on the selected hosting and maintenance services. Confirm retention and restoration options instead of assuming every plan includes them.

  • Authorized request contact
  • Approved content and assets
  • Documented account ownership
  • Confirmed backup and recovery scope

Choose Your Website Maintenance Plan

Choose your monthly support hours and preferred billing period below. Need help estimating the time? Send us your website and a list of the updates you have in mind.

4 hours / month
1h2h4h8h
Billed:
$260
USD / month
Choose This Maintenance Plan

Website Maintenance Plans: What to Expect

Understand what your monthly website maintenance hours can cover, how to request changes, and what happens to unused time. These answers also explain support for an existing website and how hosting, backups, and recovery responsibilities are agreed.

What can website maintenance hours cover?

Hours can cover approved content changes, technical updates, layout refinements, form troubleshooting, image work, and performance checks. The exact task must fit the selected plan and available time.

Do unused maintenance hours roll over?

No. The published plans state that unused hours do not roll over. Additional hours or separately scoped project work can be added when needed.

Are hosting and backups included?

Hosting, maintenance, backups, recovery, and server administration can have different scopes and charges. Confirm the applicable plan and retention terms for your website.

How do I request updates, and how quickly are they completed?

Send approved changes through the support portal or email, including any files, affected pages, and requested dates. Routine requests are typically completed within 24 to 48 business hours, with work tracked in 15-minute increments. Urgent incidents and larger tasks require a separate review of scope and availability.

Can you maintain a website another developer built?

We can review the website, platform, account access, and requested work before confirming support. Existing technical problems, unsupported software, or custom integrations may need separately scoped work before routine maintenance can begin.

Use our website maintenance checklist to agree on recurring tasks, owners, and review dates before choosing a plan.

Find the Right Website Maintenance Plan

Keep your website current with ongoing support for content edits, software updates, form troubleshooting, and layout improvements. Tell Global MCS about your website and recurring tasks so we can help you choose a monthly maintenance plan that fits your workload.

Ask About Website Maintenance