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Knowledge Base Article
Knowledge Base Article
What happens after launch: hosting, support, and maintenance?
Category: Web Design & Development FAQs
Verified Support Answer
Detailed Answer:
The published website packages include one year of general-purpose cloud hosting, selected for the website's requirements. Hosting renews annually after the first year. Domain registration, business email, premium software, and third-party services are billed separately.
Post-launch support and revision allowances depend on the selected package and agreement. Discuss ongoing content updates, software maintenance, backups, and support responsibilities in your proposal; do not assume unlimited maintenance is included. Use the Client Dashboard for account and billing management, and Plesk for enabled hosting controls.
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