Will I have my own FTP access?
Category: Web Hosting FAQs
Verified Support Answer
Detailed Answer:
File-transfer access is available through your hosting account. Use the hostname, username, and protocol supplied in Plesk or your activation details. Prefer an encrypted connection: FTPS is FTP protected by TLS; SFTP uses SSH and requires SSH access to be enabled for the subscription/system user.
Do not assume FTP and SFTP use the same port or that an additional FTP account also has SSH/SFTP access. Ask support if the enabled protocol or access details are unclear.
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